Refund policy

This website is operated by Novedge LLC.

At Novetty, customer satisfaction is our priority.

You have 14 days after receiving your item to request a return.

Eligibility for returns:
- Item must be unused and in original condition
- Must be in original packaging

To request a return:
Contact us at nevetty@cantac.gmail

Refunds:
Once we receive and inspect the item, we will notify you.
If approved, refunds are processed within 5–10 business days.

Damages:
If your item is defective or incorrect, contact us immediately.

Non-returnable items:
- Gift cards
- Final sale items

Shipping costs are non-refundable unless the product is defective.